How We Ship Your Order
Production & Shipping Time
- In-stock products: Ships within 3-5 business days of order
- Custom products: Ships within 7-10 business days of order
- We'll notify you via email with your shipping date and tracking number
Packaging
We use professional multi-layer packaging to ensure your jewelry box arrives safely:
- Product is wrapped in shock-absorbing foam and moisture-resistant materials
- Placed in reinforced cardboard box with adequate cushioning on all sides
- Outer box labeled with "Fragile" sticker
- Packaging design can withstand normal shipping stress
Gift Packaging
If you're purchasing a Lucimorph as a gift, we provide free gift wrapping:
- Product wrapped in premium gift paper
- Includes ribbon and butterfly decoration
- Presents an elegant, refined appearance
Shipping Destinations
We currently ship to: United States, Canada, United Kingdom, major European countries, and Australia. For other countries, please contact us.
Shipping Times
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Destination
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Estimated Time
|
|
United States
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10-15 business days
|
|
Canada
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12-18 business days
|
|
Europe
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12-20 business days
|
|
United Kingdom
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12-18 business days
|
|
Australia
|
15-25 business days
|
Note: Times are estimates and may vary due to customs, weather, or logistics delays.
Track Your Order
- You'll receive a tracking number when your order ships
- You can track in real-time on the logistics company's website
- We'll also send email updates about your order status
Customs & Import
- International orders may require customs inspection
- This is a normal process that typically takes 1-5 business days
- Some countries may charge import duties or VAT, which the recipient pays
- We'll provide relevant information for your destination country at checkout